Buying? Renting? Selling? Buchanan.
I know this city, I know the market, I know what matters when you’re buying, selling or renting property here. Let me help you find what you’re looking for.
about.
A real, real estate agent, and a Canberra real estate veteran, Sam has been in the industry since 2006.
He knows what matters to clients, and he understands the local Canberra cycle and market. What makes Sam different? Where other agents overprice and overpromise in appraisal or under-deliver in final result (or worse, both), Sam executes on promises and outcomes. And he can prove it to you.
With Buchanan Residential, you get direct access to someone who’s been doing this for two decades. No committees, no delays, no frills or red tape, no finish-line fumbles and no BS – just straight talk and real results.
why Sam.
You get direct access to someone who knows his stuff and has the results to prove it. No committees, delays or corporate overhead. Just a real person and real results.
faqs.
What areas does Buchanan Residential cover?
Sam works across Canberra and the surrounding NSW region. The fundamental negotiations don’t change when selling a $350,000 apartment in Gungahlin, a $2m house in Woden, or a $750,000 townhouse in Tuggeranong. If you are unsure whether your property falls within his wheelhouse, get in touch and he will let you know.
What services do you offer?
Three things, all done well: residential sales, property management and buyers agency. Whether you are selling, leasing out an investment or looking to buy, 20 years in Canberra Real Estate means Sam can help.
Will I deal with Sam directly, or someone else?
Whether you're renting or selling, you deal with Sam. As the owner, he personally manages your campaign from start to finish, so you always know who is acting on your behalf. No revolving door of property managers, no junior staff in front of your buyers. Just Sam, everytime.
How is your property management unique?
Sam offers a 2 fee structures, and a fundamentally unique process compared to the typical property management agency. You get a 20 year real estate veteran and the owner of the business doing property, tenant and owner facing activities. Not a fixed income employee working 9am-5pm handling 200-300 properties and caring more about COB or the weekends activities.
Many agents are in a race to the bottom with each other (cheap fee) as they can’t prove their value to you. We’ve likely all had poor experiences and bad communication with property management agencies before, but not many can say their manager was good. Sam gets 5 star reviews not just from owners, but tenants too. See more of his reviews at RateMyAgent.
Sam doesn't do what other typical agencies do.
I don't want problem tenants. How do you select the best?
Sam has interacted with every type of person with differing values and personalities over the years. A tenant is a long-term relationship and Sam only accepts tenants who take pride in themselves and their homes, and who appreciate the knowledge and time Sam will give them.
Psychological filtering is something other managers cannot do. They rely on words in an application and a reference, without also assessing the person. Sam’s multi layered approach has led to:
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- No long term rental arrears
- No malicious damage
- No trips to the tenancy tribunal
- Tenant's who choose to stay with an agent and owner who genuinely care about them and the home
- Obtaining ongoing repeat and referral clients. You know it's a job well done when a tenant refers family or friends to rent their property with Sam
- The most 5-star reviews from owners and tenants than any other agent in ACT proportionate to number of properties leased (small business = many reviews)
How do I know you can achieve a good result when selling?
Ask for Sam's "Sold Stories". It is a record of his past sales that includes the first listed price, a buyers first offer and the sale price. An outcome should be judged on effective negotiation - ensuring buyers don't keep money in their pocket that they could have paid.
Role play a negotiation: can your agent showcase their abilities to you, or just a promise? So often buyers are prepared to pay $10,000-$20,000 more but if the agent can't negotiate well, sellers lose. Sam's performance is based on evidence rather than promises.
Should I just choose the agent with the lowest commission?
The cheap agent, and the good agent, are never the same agent. A $3,000 lower commission means little if the sale price is $10,000 lower - that's a Net loss to you the seller of $7,000! The best value agent is the one who nets you the most in the end, and that is the standard Sam holds himself to. But you need proof of this... agents generally can't though, but Sam can.
How do I get started?
The easiest first step is a no-obligation chat about your property and your goals. Reach out by phone or email and Sam will take it from there.